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Payment Policy

Welcome to Beehivemart.com! This Payment Policy outlines the terms and conditions for processing payments through our platform. By using our services, you agree to the terms mentioned below.

1. Accepted Payment Methods

We offer the following secure payment options for your convenience:

  • Cash on Delivery (COD): Pay when the product is delivered to your doorstep.
  • Mobile Banking: Payment via services such as bKash, Nagad, and Rocket.
  • Online Payments: Credit/debit cards (Visa, Mastercard, etc.).
  • Bank Transfer: Transfer payment directly to our bank account (details provided upon request).

2. Payment Confirmation

  • Once your payment is received, you will get an email or SMS confirmation.
  • For mobile banking or bank transfers, customers must provide the transaction ID for verification.

3. Cash on Delivery (COD)

  • COD is available for selected locations within Bangladesh.
  • Customers are requested to verify the product upon delivery before making the payment.

4. Pricing Policy

  • All prices listed on Beehivemart.com are in Bangladeshi Taka (BDT) and include applicable taxes unless stated otherwise.
  • Prices are subject to change without prior notice. However, the price at the time of placing the order will be honored.

5. Failed Transactions

  • If your transaction fails but the amount is deducted from your account, please contact our support team with proof of payment.
  • Refunds for failed transactions may take 7–10 business days, depending on your payment provider.

6. Refunds and Cancellations

  • Refunds for eligible products will be processed per our Return and Refund Policy.
  • For orders canceled before shipment, the full amount will be refunded to the original payment method.
  • Once an order is shipped, cancellations are not allowed.

7. Security and Fraud Prevention

  • Beehivemart ensures secure payment processing by using industry-standard encryption.
  • Any fraudulent transactions or chargebacks will result in order cancellation and potential legal action.

8. Payment Disputes

  • For any payment disputes, contact our customer service team immediately.
  • We will investigate the issue and resolve it within 7–10 business days.

9. Contact Us

If you have any questions or concerns about our payment policy, please contact us:

  • Email: beehivemartbd@gmail.com
  • Phone: +88 01608307416

Thank you for shopping with Beehivemart!
We appreciate your trust and aim to make every transaction seamless and secure